Of the three cups in the picture, which one is the medium?
About 1/3 of the customers that come into my place of work always ask me about the size of our coffee cups.
"Is this the small?" Empirical evidence suggests that off the three cups, the smallest cup is (drum roll please) SMALL! I understand that every coffee shop use different sized cups, but when three cups are placed in size order and it's still a mystery as to which size is which? Fail! This is not rocket science people. (It also gets me when people come in as ask what kind of food we serve, when the store is covered, wall to wall, with BIG COLORFUL menus)
It finally occurred to me the other day that most people's jobs do not require them to do such fundamental tasks, such as sort out things by size (or maybe they do and everyone's an idiot). Most jobs require us to analyze texts or current events or race around a busy office space doing relatively complicated tasks. We're wired to be capable of doing some of the most complicated things on a regular basis that we simply forget about the most basic things, especially when they are right in front of us. Does knowing this make failing to compute simple tasks okay? That's up to you to decide.
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